SHIPPING POLICY

ORDER PROCESSING

Orders are processed within 2-3 business days (excluding weekends and holidays) upon receipt of payment. Once processed, you will receive an email confirmation with your order details and shipment tracking information.

SHIPPING METHODS & DELIVERY

We offer several shipping options based on your location and the shipping method selected during checkout. Shipping costs and delivery times will vary depending on the chosen method:

Standard Shipping: Estimated delivery within [5-12] business days.
Express Shipping: Estimated delivery within [3-5] business days.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, carrier issues, or peak holiday periods.

INTERNATIONAL SHIPPING

We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country; please contact your local customs office for more information.

ORDER TRACKING

Once your order has been shipped, a tracking number will be provided via email. You can track your package using the provided tracking information to monitor the delivery status.

Incomplete or Incorrect Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incomplete or incorrect address, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Please ensure the delivery location is secure.

Shipping Fees

Shipping fees are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed during the checkout process before the order is finalized.

If you have any questions or concerns about our shipping policy, please contact us at info@wearerocc.com